Care-on-Call Safety Detection Service Pilot Scheme


Program Details

SCHSA Care-on-Call Safety Detection Service Pilot Scheme for 24 months
Install Fall Detection Sensor in bedroom / living room / bathroom. The sensor will be monitored 24/7 by the Care-on-Call Center, which will provide emergency assistance when needed.


Eligibility

  • Aged 75 or above
  • Elderly living alone or elderly couple households (no domestic helper or other persons living together)
  • Priority given to those who have fallen or been hospitalized in the past 12 months


Application Period

From now until 31 December 2025


Features

Activity Detection: The fall detection sensor uses AI millimeter-wave technology to help detect if an elderly person has fallen and cannot get up or has been inactive for a long time.

Two-Way Communication: When the sensor is triggered, it automatically connects to the 24-hour Care-on-Call Center. Staff will confirm the elderly person’s safety through two-way communication.

Emergency Support: If staff cannot confirm the elderly person’s safety, they will call emergency services and/or notify the designated contact person.


* Includes fall detection sensor, basic installation, 24-month detection and rescure service, telecommunication fees, and maintenance—all free of charge.



 Care-on-Call Safety Detection Service
Pilot Scheme Registration Form

* required information


Section A - Participant's Personal Information


Section B - Person Filling Out This Form


Section C - Additional Information About Participant


If a fall or motionless alert is triggered, the “24/7 Care-on-Call Service Centre” will attempt to speak with the user via the fall sensor and the user’s contact telephone. If the Center gets no response from User, Call Centre will activate emergency protocol. Which rescue procedure does the participant choose?*

Please select the location you prefer for the fall sensor installation:*


Section D - Consent


Disclaimer of the Collection and Use of Personal Data

The Senior Citizen Home Safety Association (hereinafter referred to as "the Association") may use the personal data you provide in this form to contact you regarding your application, to provide you/the Participant with more information about the Association’s services. For details, please refer to SCHSA "Personal Information Collection and Usage Statement" (https://shortlink.schsa.org.hk/en_personal_data_disclaimer) .



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